A Performance Feedback Intervention to Reduce Waste: Performance Data and Participant Responses

Articles

Eldridge, L., Lemasters, S. & Szypot, B. (1978). A performance feedback intervention to reduce waste: Performance data and participant responses. Journal of Organizational Behavior Management, 1, 258-267.

A performance feedback system was designed to reduce waste in a production department. The intervention included a new feedback system, a stated goal, and contingent supervisory p…